Transportation
uber.com
Risk score
76of 100
Read Oct 19, 2026
In short
What you accept
Everyday words for the material promises and rights you give up. Each line includes a quote from the document.
Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.
You are agreeing that the company may sell or share your personal data with third parties.
Other companies
“Uber uses these vendors to reach or better understand current and potential users of Uber services or of our advertising partners, and measure and improve ad effectiveness.”
You are agreeing to resolve disputes in private arbitration and to give up class actions.
This product
“In certain circumstances, the DPF provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the [DPF Principles](https://www.”
You are agreeing that the company may keep your data for an open-ended period.
This product
“Data retention and deletion **Uber retains your data for as long as necessary for the purposes described above.”
You are agreeing that the company may collect location or other sensitive data.
This product
“We also determine your approximate location and can determine your precise location if you allow us to do so through the settings on your phone.”
You are agreeing that the company may collect or share health or fitness data.
This product
“com/legal/en/document/?name=consumer-health-data-privacy-policy-and-notice&country=united-states&lang=en) for information regarding Uber’s practices as relates to collection and use of consumer health data under those states’ privacy laws.”
You are agreeing that loyalty points, tickets, or a membership can add extra terms or expire.
This product
“_, email or phone number) - First and last name - Login name and password - Phone number - Payment method (including related payment verification information) - Profile photo - Settings (including accessibility settings) and preferences - Uber partner loyalty program information b.”
What it can cost you
Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.
Highest-cost clauses first
You are agreeing that the company may sell or share your personal data with third parties.
“Uber uses these vendors to reach or better understand current and potential users of Uber services or of our advertising partners, and measure and improve ad effectiveness.”
What that means: Your activity and identifiers can be used by companies you did not choose.
The document describes selling or commercially sharing personal data with third parties.
You are agreeing to resolve disputes in private arbitration and to give up class actions.
“In certain circumstances, the DPF provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the [DPF Principles](https://www.”
What that means: You may not be able to sue in court or join a class action if something goes wrong.
Disputes are steered into arbitration and collective lawsuits are waived.
You are agreeing that the company may collect location or other sensitive data.
“We also determine your approximate location and can determine your precise location if you allow us to do so through the settings on your phone.”
What that means: Higher-risk details about you can be stored and shared under the same broad terms.
The company collects location or other sensitive categories of data.
You are agreeing that the company may collect or share health or fitness data.
“com/legal/en/document/?name=consumer-health-data-privacy-policy-and-notice&country=united-states&lang=en) for information regarding Uber’s practices as relates to collection and use of consumer health data under those states’ privacy laws.”
What that means: Wellness details can be stored or shared with partners you did not choose.
The document describes collecting or sharing health or fitness data beyond running the core service.
You are agreeing that the company may keep your data for an open-ended period.
“Data retention and deletion **Uber retains your data for as long as necessary for the purposes described above.”
What that means: Old account data can linger long after you expected it to be gone.
Retention is open-ended or justified with vague business interests.
You are agreeing that loyalty points, tickets, or a membership can add extra terms or expire.
“_, email or phone number) - First and last name - Login name and password - Phone number - Payment method (including related payment verification information) - Profile photo - Settings (including accessibility settings) and preferences - Uber partner loyalty program information b.”
What that means: Points, tickets, or a membership can expire or stay stuck if you leave.
A rewards, ticket, or membership program adds extra terms or keeps value you already paid for.
Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.
We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Uber asks.
First readings and wording changes we could quote — the same items that appear on News.
Updated · Terms of use
We quoted 8 wording changes below. The grade moved from C to F.
Wording we could quote
Changed
Forced arbitration or class-action waiver
Was
“This Arbitration Agreement will preclude you from bringing any class, collective, coordinated, consolidated, mass, and/or representative action against Uber... Thus, the parties agree that the Arbitrator shall not conduct any form of class, collective, coordinated, consolidated, mass, and/or representative arbitration...”
Now
“You are each waiving your right to a jury trial. This Arbitration Agreement will preclude you from bringing any class... action against Uber...”
Changed
Jury trial or court access waived
Was
“You and Uber are each waiving your right to a jury trial. ...PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN PROVISIONS THAT GOVERN HOW YOU CAN BRING CLAIMS AND/OR LAWSUITS BETWEEN YOU AND UBER, INCLUDING THE ARBITRATION AGREEMENT... REQUIRES YOU TO RESOLVE ALL DISPUTES WITH UBER ON AN INDIVIDUAL BASIS... THROUGH FINAL AND BINDING ARBITRATION.”
Now
“IMPORTANT: PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
Changed
Unilateral changes with little or no notice
Was
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time, effective upon posting of an updated version of these Terms through the Services or Uber’s website. ...your continued use of the Services after any such changes constitutes your agreement to such changes.”
Now
“Uber reserves the right to modify these Terms... effective upon posting... your continued use of the Services after any such changes constitutes your agreement to such changes.”
Changed
You take the risk of injury or death
Was
“Your and our mutual agreement to arbitrate all disputes regardless of whether the dispute, claim, lawsuit, or controversy occurred or accrued before or after the date you agreed to these Terms, and regardless of whether you allege that the dispute, claim, or injury involves harm or injury to you or anyone else.”
Now
“This Arbitration Agreement survives after your relationship with Uber ends... disputes arising out of or relating to... incidents or accidents resulting in personal injury or death to you or anyone else...”
Appeared
Terms follow you to parks, stores, and other products
“Notwithstanding the foregoing, if you choose... to provide transportation... logistics... delivery... these Terms of Service do not supersede... any agreements you may have with Uber... regarding such Third-Party Services (e.g., the Platform Access Agreement, the Technology Services Agreement)...”
Appeared
Car or smart-home data always on
“When you use AV Services, audio, video, and other sensor recordings may be generated by the AV’s systems for safety, security, or service quality purposes. By using the AV Services, you consent to such recordings.”
Appeared
Children’s data
“However, we may offer parents and guardians the ability to create Accounts for their children... If you are a parent or legal guardian, and you allow your child to use the Services... these Terms apply to you...”
Appeared
Liability shifted onto the user
“UBER IS NOT A COMMON CARRIER OR MOTOR CARRIER AND DOES NOT TRANSPORT PASSENGERS OR GOODS... THIRD-PARTY PROVIDERS ARE INDEPENDENT... UBER WILL NOT WARN YOU THAT YOU HAVE LEFT THE SERVICES... Uber does not endorse such Out-of-App Experience providers and in no event shall Uber be responsible or liable for any products or services of such providers.”
Oct 13, 2026 · F
Updated · Privacy policy
We quoted 7 wording changes below. The grade moved from C to F.
Wording we could quote
Changed
Location or sensitive-data over-collection
Was
“Biometric data is generated when we use facial verification technology to confirm that your account is not being used by anyone other than you”
Now
“Identity verification information... This may include biometric data that allows you to be identified based on your physical or biological characteristics. For example, biometric data is generated when we use facial verification technology... User-submitted selfies”
Changed
Tracking you across apps
Was
“We may also allow others to provide audience measurement and analytics services for us... These entities may use cookies... to track and report on the performance of those ads.”
Now
“Cookies and related technologies... We may also allow others to provide audience measurement and analytics services for us, to serve ads on our behalf across the internet or for other companies’ products and services on our apps, and to track and report on the performance of those ads. These entities may use cookies... to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.”
Changed
Indefinite retention
Was
“for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements”
Now
“We retain your data for as long as necessary for the purposes described above... for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements; subject to Uber’s legitimate interests...”
No longer quoted
Terms follow you to parks, stores, and other products
“except when you use Uber Freight, TrendyolGo App/website or Careem Rides”
Changed
Difficult or incomplete deletion
Was
“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention... For example, if you are banned... Uber will retain your data after an account deletion request”
Now
“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements... For example, if you are banned from Uber’s services because of serious fraudulent or unsafe behavior, Uber will retain your data after an account deletion request to prevent you from re-obtaining access”
Appeared
Data sold or shared with third parties
“Data from other sources... Marketing partners, advertisers, and service providers. This includes banks in connection with cash back programs,* and data resellers.*”
Appeared
Loyalty, tickets, or points that add terms
“Loyalty program partners that provide points or rewards on eligible rides and Uber Eats orders according to their respective terms.”
Oct 13, 2026 · F
Updated · Terms of use
We quoted 4 wording changes below. The current grade is C.
Wording we could quote
Changed
Forced arbitration or class-action waiver
Was
“By agreeing to these Terms, you agree that you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration... and not as a class, collective, coordinated, consolidated, mass and/or representative action.”
Now
“This Arbitration Agreement will preclude you from bringing any class, collective, coordinated, consolidated, mass, and/or representative action against Uber... Thus, the parties agree that the Arbitrator shall not conduct any form of class, collective, coordinated, consolidated, mass, and/or representative arbitration...”
Changed
Jury trial or court access waived
Was
“PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
Now
“You and Uber are each waiving your right to a jury trial. ...PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN PROVISIONS THAT GOVERN HOW YOU CAN BRING CLAIMS AND/OR LAWSUITS BETWEEN YOU AND UBER, INCLUDING THE ARBITRATION AGREEMENT... REQUIRES YOU TO RESOLVE ALL DISPUTES WITH UBER ON AN INDIVIDUAL BASIS... THROUGH FINAL AND BINDING ARBITRATION.”
Changed
You take the risk of injury or death
Was
“If you use AV Services, you acknowledge that you understand the risks described in this section... The AVs are not designed to provide transportation services in connection with emergencies, such as if a person needs to be transported to a hospital for urgent or emergency care.”
Now
“Your and our mutual agreement to arbitrate all disputes regardless of whether the dispute, claim, lawsuit, or controversy occurred or accrued before or after the date you agreed to these Terms, and regardless of whether you allege that the dispute, claim, or injury involves harm or injury to you or anyone else.”
Changed
Unilateral changes with little or no notice
Was
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time, effective upon posting of an updated version of these Terms through the Services or Uber’s website. Your continued use of the Services after any such changes constitutes your agreement to such changes.”
Now
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time, effective upon posting of an updated version of these Terms through the Services or Uber’s website. ...your continued use of the Services after any such changes constitutes your agreement to such changes.”
Oct 13, 2026 · C
Updated · Privacy policy
We quoted 7 wording changes below. The grade moved from D to C.
Wording we could quote
Changed
Tracking you across apps
Was
“We may also allow others to provide audience measurement and analytics services for us, to serve ads on our behalf across the internet or for other companies’ products and services on our apps, and to track and report on the performance of those ads.”
Now
“We may also allow others to provide audience measurement and analytics services for us... These entities may use cookies... to track and report on the performance of those ads.”
Changed
Location or sensitive-data over-collection
Was
“Collecting a real-time selfie that we compare against the photo on your ID or your profile photo to confirm that the photos are of the the same person”
Now
“Biometric data is generated when we use facial verification technology to confirm that your account is not being used by anyone other than you”
Changed
Indefinite retention
Was
“The sooner of life of account or 7 years ... Communications ... Location Data ... Trip/Order ... Usage Data”
Now
“for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements”
No longer quoted
Data sold or shared with third parties
“We share data with companies whose apps or websites you access through Uber ... Uber will not sell or share your phone number with any third party to send you marketing or promotional text messages. This excludes service providers who assist us solely in executing and delivering our own text messaging services.”
No longer quoted
Broad license to user content
“User content. This refers to the data that we collect when you: ... Upload photos and recordings ... Respond to a survey.”
Changed
Terms follow you to parks, stores, and other products
Was
“This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries. ... except when you use Uber Freight, TrendyolGo App/website or Careem Rides”
Now
“except when you use Uber Freight, TrendyolGo App/website or Careem Rides”
Appeared
Difficult or incomplete deletion
“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention... For example, if you are banned... Uber will retain your data after an account deletion request”
Oct 13, 2026 · C
Updated · Terms of use
We quoted 5 wording changes below. The grade moved from D to C.
Wording we could quote
Changed
Forced arbitration or class-action waiver
Was
“By agreeing to these Terms, you agree that you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration as set forth in this Arbitration Agreement”
Now
“By agreeing to these Terms, you agree that you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration... and not as a class, collective, coordinated, consolidated, mass and/or representative action.”
No longer quoted
Terms follow you to parks, stores, and other products
“if you choose... to provide transportation... logistics... delivery... and other services (collectively, 'Third-Party Services'), these Terms of Service do not supersede... any agreements you may have with Uber... regarding such Third-Party Services”
No longer quoted
Car or smart-home data always on
“When you use AV Services, audio, video, and other sensor recordings may be generated by the AV’s systems... By using the AV Services, you consent to such recordings.”
Changed
Unilateral changes with little or no notice
Was
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time... your continued use of the Services after any such changes constitutes your agreement to such changes.”
Now
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time, effective upon posting of an updated version of these Terms through the Services or Uber’s website. Your continued use of the Services after any such changes constitutes your agreement to such changes.”
Appeared
You take the risk of injury or death
“If you use AV Services, you acknowledge that you understand the risks described in this section... The AVs are not designed to provide transportation services in connection with emergencies, such as if a person needs to be transported to a hospital for urgent or emergency care.”
Oct 13, 2026 · C
Updated · Privacy policy
We quoted 7 wording changes below. The grade moved from F to D.
Wording we could quote
Changed
Indefinite retention
Was
“for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements; subject to Uber’s legitimate interests in defending against, or asserting, legal claims; or where necessary for purposes such as research and development.”
Now
“The sooner of life of account or 7 years ... Communications ... Location Data ... Trip/Order ... Usage Data”
No longer quoted
Difficult or incomplete deletion
“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to your account”
Changed
Tracking you across apps
Was
“We also determine your approximate location and can determine your precise location if you allow us to do so through the settings on your phone. If you do, we will collect your precise location from the time you request a ride or order until the ride is finished or your order is delivered. We also collect such data when you have the Uber app open on your phone’s screen.”
Now
“We may also allow others to provide audience measurement and analytics services for us, to serve ads on our behalf across the internet or for other companies’ products and services on our apps, and to track and report on the performance of those ads.”
Changed
Terms follow you to parks, stores, and other products
Was
“This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries.”
Now
“This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries. ... except when you use Uber Freight, TrendyolGo App/website or Careem Rides”
Changed
Broad license to user content
Was
“User created Lists or reviews of restaurants or merchants ... Uploaded photos and audio or video recordings”
Now
“User content. This refers to the data that we collect when you: ... Upload photos and recordings ... Respond to a survey.”
No longer quoted
Unilateral changes with little or no notice
“Updates to this Privacy Notice ... We inform you of changes to our terms, services, or policies.”
Appeared
Data sold or shared with third parties
“We share data with companies whose apps or websites you access through Uber ... Uber will not sell or share your phone number with any third party to send you marketing or promotional text messages. This excludes service providers who assist us solely in executing and delivering our own text messaging services.”
Oct 13, 2026 · D
Updated · Terms of use
We quoted 7 wording changes below. The grade moved from F to D.
Wording we could quote
Changed
Jury trial or court access waived
Was
“BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
Now
“PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
Changed
Forced arbitration or class-action waiver
Was
“The Arbitration Agreement REQUIRES YOU TO RESOLVE ALL DISPUTES WITH UBER ON AN INDIVIDUAL BASIS AND, WITH LIMITED EXCEPTIONS, THROUGH FINAL AND BINDING ARBITRATION.”
Now
“By agreeing to these Terms, you agree that you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration as set forth in this Arbitration Agreement”
Changed
Unilateral changes with little or no notice
Was
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time... Your continued use of the Services after any such changes constitutes your agreement to such changes.”
Now
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time... your continued use of the Services after any such changes constitutes your agreement to such changes.”
No longer quoted
Liability shifted onto the user
“UBER IS NOT A COMMON CARRIER OR MOTOR CARRIER AND DOES NOT TRANSPORT PASSENGERS OR GOODS... THIRD-PARTY PROVIDERS ARE INDEPENDENT... ANY EFFORT... IS NOT AN INDICIA OF AN EMPLOYMENT... RELATIONSHIP WITH A THIRD-PARTY PROVIDER.”
No longer quoted
You take the risk of injury or death
“Autonomous Vehicles depend upon emerging technologies and could become inoperable... The AVs are not designed to provide transportation services in connection with emergencies... If you use AV Services, you acknowledge that you understand the risks described in this section.”
Changed
Terms follow you to parks, stores, and other products
Was
“These Terms consist of Uber’s Marketplace Platform... and any related content or services, including but not limited to... mobile and/or web-based applications... and together with the Uber Marketplace Platform, the 'Services'.”
Now
“if you choose... to provide transportation... logistics... delivery... and other services (collectively, 'Third-Party Services'), these Terms of Service do not supersede... any agreements you may have with Uber... regarding such Third-Party Services”
Appeared
Car or smart-home data always on
“When you use AV Services, audio, video, and other sensor recordings may be generated by the AV’s systems... By using the AV Services, you consent to such recordings.”
Oct 13, 2026 · D
Updated · Privacy policy
We quoted 8 wording changes below. The grade moved from C to F.
Wording we could quote
Changed
Indefinite retention
Was
“we retain your data: ...for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements”
Now
“for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements; subject to Uber’s legitimate interests in defending against, or asserting, legal claims; or where necessary for purposes such as research and development.”
Changed
Difficult or incomplete deletion
Was
“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements”
Now
“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to your account”
Changed
Location or sensitive-data over-collection
Was
“Collecting biometric data that allows you to be identified based on your physical or biological characteristics... facial verification technology”
Now
“Collecting a real-time selfie that we compare against the photo on your ID or your profile photo to confirm that the photos are of the the same person”
Changed
Tracking you across apps
Was
“These entities may use cookies, web beacons, SDKs and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.”
Now
“We also determine your approximate location and can determine your precise location if you allow us to do so through the settings on your phone. If you do, we will collect your precise location from the time you request a ride or order until the ride is finished or your order is delivered. We also collect such data when you have the Uber app open on your phone’s screen.”
No longer quoted
Data sold or shared with third parties
“We instruct ad and marketing publishers to target these groups, or audiences, with ads... Uber will not sell or share your phone number with any third party to send you marketing or promotional text messages.”
Appeared
Terms follow you to parks, stores, and other products
“This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries.”
Appeared
Broad license to user content
“User created Lists or reviews of restaurants or merchants ... Uploaded photos and audio or video recordings”
Appeared
Unilateral changes with little or no notice
“Updates to this Privacy Notice ... We inform you of changes to our terms, services, or policies.”
Oct 13, 2026 · F
Updated · Terms of use
We quoted 6 wording changes below. The grade moved from C to F.
Wording we could quote
Changed
Forced arbitration or class-action waiver
Was
“By agreeing to these Terms, you agree that you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration as set forth in this Arbitration Agreement, and not as a class, collective, coordinated, consolidated, mass and/or representative action.”
Now
“The Arbitration Agreement REQUIRES YOU TO RESOLVE ALL DISPUTES WITH UBER ON AN INDIVIDUAL BASIS AND, WITH LIMITED EXCEPTIONS, THROUGH FINAL AND BINDING ARBITRATION.”
Changed
Jury trial or court access waived
Was
“IMPORTANT: PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
Now
“BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
Changed
Unilateral changes with little or no notice
Was
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time, effective upon posting of an updated version of these Terms through the Services or Uber’s website. You should regularly review these Terms, as your continued use of the Services after any such changes constitutes your agreement to such changes.”
Now
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time... Your continued use of the Services after any such changes constitutes your agreement to such changes.”
Changed
You take the risk of injury or death
Was
“Autonomous Vehicles depend upon emerging technologies and could become inoperable or inaccessible for a period of time or may function erratically or improperly with little to no advance notice... If you use AV Services, you acknowledge that you understand the risks described in this section.”
Now
“Autonomous Vehicles depend upon emerging technologies and could become inoperable... The AVs are not designed to provide transportation services in connection with emergencies... If you use AV Services, you acknowledge that you understand the risks described in this section.”
Appeared
Liability shifted onto the user
“UBER IS NOT A COMMON CARRIER OR MOTOR CARRIER AND DOES NOT TRANSPORT PASSENGERS OR GOODS... THIRD-PARTY PROVIDERS ARE INDEPENDENT... ANY EFFORT... IS NOT AN INDICIA OF AN EMPLOYMENT... RELATIONSHIP WITH A THIRD-PARTY PROVIDER.”
Appeared
Terms follow you to parks, stores, and other products
“These Terms consist of Uber’s Marketplace Platform... and any related content or services, including but not limited to... mobile and/or web-based applications... and together with the Uber Marketplace Platform, the 'Services'.”
Oct 13, 2026 · F
Updated · Privacy policy
We quoted 8 wording changes below. The grade moved from D to C.
Wording we could quote
Changed
Tracking you across apps
Was
“We share data - including advertising or device identifier, hashed email address, approximate location, current trip or order information, and ad interaction data - with these intermediaries”
Now
“These entities may use cookies, web beacons, SDKs and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.”
Changed
Location or sensitive-data over-collection
Was
“biometric data that allows you to be identified based on your physical or biological characteristics. For example, biometric data is generated when we use facial verification technology”
Now
“Collecting biometric data that allows you to be identified based on your physical or biological characteristics... facial verification technology”
No longer quoted
Children’s data
“We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services, such as Uber for teens”
Changed
Indefinite retention
Was
“We retain your data: Account... Life of account; Trip/Order... The sooner of life of account or 7 years”
Now
“we retain your data: ...for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements”
No longer quoted
Loyalty, tickets, or points that add terms
“Loyalty program partners that provide points or rewards on eligible rides and Uber Eats orders according to their respective terms.”
No longer quoted
Terms follow you to parks, stores, and other products
“except when you use Uber Freight, TrendyolGo App/website or Careem Rides”
Appeared
Difficult or incomplete deletion
“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements”
Appeared
Data sold or shared with third parties
“We instruct ad and marketing publishers to target these groups, or audiences, with ads... Uber will not sell or share your phone number with any third party to send you marketing or promotional text messages.”
Oct 13, 2026 · C
Updated · Terms of use
We quoted 4 wording changes below. The grade moved from D to C.
Wording we could quote
Changed
Forced arbitration or class-action waiver
Was
“You are each waiving your right to a jury trial.”
Now
“By agreeing to these Terms, you agree that you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration as set forth in this Arbitration Agreement, and not as a class, collective, coordinated, consolidated, mass and/or representative action.”
Changed
Jury trial or court access waived
Was
“PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
Now
“IMPORTANT: PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”
Changed
Unilateral changes with little or no notice
Was
“Your continued use of the Services after any such changes constitutes your agreement to such changes.”
Now
“Uber reserves the right to modify these Terms or its policies relating to the Services at any time, effective upon posting of an updated version of these Terms through the Services or Uber’s website. You should regularly review these Terms, as your continued use of the Services after any such changes constitutes your agreement to such changes.”
Changed
You take the risk of injury or death
Was
“Any incidents or accidents resulting in personal injury or death to you or anyone else... regardless of whether you allege that the personal injury or death was experienced by you or anyone else”
Now
“Autonomous Vehicles depend upon emerging technologies and could become inoperable or inaccessible for a period of time or may function erratically or improperly with little to no advance notice... If you use AV Services, you acknowledge that you understand the risks described in this section.”
Oct 13, 2026 · C
Updated · Privacy policy
We quoted 8 wording changes below. The grade moved from C to D.
Wording we could quote
Changed
Tracking you across apps
Was
“We may also allow others to provide audience measurement and analytics services for us, to serve ads on our behalf across the internet or for other companies’ products and services on our apps... These entities may use cookies, web beacons, SDKs and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.”
Now
“We share data - including advertising or device identifier, hashed email address, approximate location, current trip or order information, and ad interaction data - with these intermediaries”
Changed
Indefinite retention
Was
“we retain your data: ... for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements”
Now
“We retain your data: Account... Life of account; Trip/Order... The sooner of life of account or 7 years”
No longer quoted
Difficult or incomplete deletion
“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements”
No longer quoted
Data sold or shared with third parties
“Our privacy practices are subject to applicable laws... If you use Uber outside of these regions, your data may be collected and used for the purposes indicated with an asterisk (*)... such data collections and uses are indicated with an asterisk (*)... We do not perform some of the data collections and uses described in this notice in the EEA, UK or Switzerland.”
Appeared
Location or sensitive-data over-collection
“biometric data that allows you to be identified based on your physical or biological characteristics. For example, biometric data is generated when we use facial verification technology”
Appeared
Children’s data
“We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services, such as Uber for teens”
Appeared
Loyalty, tickets, or points that add terms
“Loyalty program partners that provide points or rewards on eligible rides and Uber Eats orders according to their respective terms.”
Appeared
Terms follow you to parks, stores, and other products
“except when you use Uber Freight, TrendyolGo App/website or Careem Rides”
Oct 13, 2026 · D
