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Privacy policy

Uber

Uber Privacy Notice: Riders and Order Recipients

F

Risk score

79of 100

In short

  • This privacy notice allows Uber to track your precise location and collect sensitive identity verification data, including biometrics.
  • It permits the sharing of your personal information with a wide network of third-party advertisers, partners, and service providers for marketing and operational purposes.
  • You must accept these practices to use the core ride and delivery services.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing to share your trip and order details with other users, including drivers and restaurants.

    This product

    “This may include sharing data with: Your driver... First name... Pickup and/or dropoff locations”
  2. 02

    You are agreeing that your account data and issues may be shared with employers using Uber for Business accounts.

    This product

    “if you create an account using an email address affiliated with an Uber for Business account owner (i.e., your employer), we may share your account data... with such account owner”
  3. 03

    You are agreeing to allow Uber to share your data with ad intermediaries like Google and The Trade Desk for targeted advertising.

    Other companies

    “Ad intermediaries, such as Criteo, Google, Rokt, The Trade Desk, TripleLift and others. We share data - including advertising or device identifier, hashed email address, approximate location...”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Location or sensitive-data over-collection

You are agreeing to provide facial verification data and user-submitted selfies for identity authentication and fraud prevention.

“Identity verification information... This may include biometric data that allows you to be identified based on your physical or biological characteristics. For example, biometric data is generated when we use facial verification technology... User-submitted selfies”

What that means: You provide permanent biological identifiers that can be used for strict identity matching beyond simple name or phone verification.

Uber collects facial recognition data and selfies specifically for identity verification and age checks, which constitutes highly sensitive biometric collection.

High cost

Data sold or shared with third parties

You are agreeing to the flow of your data into networks involving data resellers and ad technology vendors.

“Data from other sources... Marketing partners, advertisers, and service providers. This includes banks in connection with cash back programs,* and data resellers.*”

What that means: Your personal data is part of a broader ecosystem where it may be sold, traded, or exchanged with data brokers and advertisers.

Uber explicitly states it receives data from 'data resellers' and shares audience lists with ad partners, facilitating the commercial exchange of user profiles.

High cost

Tracking you across apps

You are agreeing to let third parties track your device and browsing history across different online sites and services.

“Cookies and related technologies... We may also allow others to provide audience measurement and analytics services for us, to serve ads on our behalf across the internet or for other companies’ products and services on our apps, and to track and report on the performance of those ads. These entities may use cookies... to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.”

What that means: Your behavior inside the Uber app is linked to your activity on other websites and apps via cross-site tracking pixels and cookies.

Third-party partners embedded in Uber’s interface track users across the wider internet, linking Uber usage to browsing habits on other sites.

High cost

Indefinite retention

You are agreeing to a retention period of up to 7 years for key data categories even after you request deletion.

“We retain your data for as long as necessary for the purposes described above... for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements; subject to Uber’s legitimate interests...”

What that means: Your historical trip data and communications remain stored by Uber for many years after you stop using the service.

Uber retains extensive categories of data, including communications and location, for up to seven years or indefinitely while the account exists, citing 'legitimate interests.'

Medium cost

Location or sensitive-data over-collection

You are agreeing to the collection of precise location data when the app is open on your screen.

“Location data... We also determine your approximate location and can determine your precise location if you allow us to do so through the settings on your phone... We also collect such data when you have the Uber app open on your phone’s screen.”

What that means: Your movements are tracked constantly by precise location data even when you are not actively requesting a ride.

The policy tracks precise geographic coordinates whenever the app is active, not just during active trips.

Medium cost

Difficult or incomplete deletion

You are agreeing that your data may be retained post-deletion if Uber cites safety, fraud, or legal compliance grounds.

“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements... For example, if you are banned from Uber’s services because of serious fraudulent or unsafe behavior, Uber will retain your data after an account deletion request to prevent you from re-obtaining access”

What that means: You cannot guarantee complete erasure of your data, especially if Uber flags your account for risk or legal reasons.

Deletion is not absolute; Uber keeps data if it suspects fraud, safety issues, or legal disputes, effectively allowing indefinite retention under specific conditions.

Lower cost

Loyalty, tickets, or points that add terms

You are agreeing to link your Uber account to third-party loyalty programs that operate under separate terms.

“Loyalty program partners that provide points or rewards on eligible rides and Uber Eats orders according to their respective terms.”

What that means: Participating in loyalty integrations may expose your data to additional partners and their specific reward terms.

Joining integrated loyalty programs ties your Uber data to external partner terms and point systems.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Uber asks.