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Privacy policy

Uber

Uber Privacy Notice: Riders and Order Recipients

C

Risk score

47of 100

Open the original (new tab)Company page

In short

  • This document explains how Uber collects, uses, and shares your personal data when you ride or order delivery.
  • It covers location tracking, device information, and marketing usage.
  • You should know that they retain data for up to seven years even after deletion requests for legal reasons.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing that this notice applies when you use Uber’s apps or websites to request or receive products or services.

    This product

    “This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries.”
  2. 02

    You are agreeing that your data is shared with business partners like TrendyolGo and Careem Rides.

    Other products, stores, or brands

    “except when you use Uber Freight, TrendyolGo App/website or Careem Rides”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Tracking you across apps

You are agreeing to let third parties track your behavior across devices and sites for advertising analytics.

“We may also allow others to provide audience measurement and analytics services for us... These entities may use cookies... to track and report on the performance of those ads.”

What that means: Your browsing habits and app usage are monitored by outside companies to build profiles for targeted advertising.

Third-party partners can track your activity across different apps and websites using cookies and similar technologies to measure ad effectiveness.

Medium cost

Location or sensitive-data over-collection

You are agreeing to let Uber collect and process your biometric data, including facial verification images.

“Biometric data is generated when we use facial verification technology to confirm that your account is not being used by anyone other than you”

What that means: You grant them access to and storage of your physical biological characteristics for security checks.

Uber collects facial recognition data and selfies to verify identity and prevent fraud, which is considered sensitive biometric information.

Medium cost

Indefinite retention

You are agreeing to allow Uber to keep your data for up to seven years for legal and regulatory compliance.

“for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements”

What that means: Your personal information remains in their systems for a long time, delaying full privacy restoration.

Uber keeps your data for up to seven years after collection to meet legal, tax, or insurance obligations, even if you try to delete your account.

Medium cost

Terms follow you to parks, stores, and other products

You are agreeing that this specific notice does not cover your data usage on affiliated properties like TrendyolGo or Careem.

“except when you use Uber Freight, TrendyolGo App/website or Careem Rides”

What that means: Using sister brands means you might not be covered by these specific rider protections or vice versa.

The scope of this privacy notice explicitly excludes other branded apps and services, implying separate terms govern those platforms.

Medium cost

Difficult or incomplete deletion

You are agreeing that your data may persist after deletion if required for safety, security, or legal disputes.

“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention... For example, if you are banned... Uber will retain your data after an account deletion request”

What that means: Even after leaving, traces of your history may remain accessible if you were flagged for policy violations.

Deleting your account does not guarantee all data removal; Uber keeps records related to fraud, safety incidents, or bans indefinitely.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Uber asks.