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Privacy policy

Uber

Uber Privacy Notice: Riders and Order Recipients

F

Risk score

77of 100

In short

  • This document tells you how Uber collects, uses, and shares your personal data when you request or receive rides and deliveries.
  • It explains that Uber tracks your location, stores your trip details, and may share your information with partners, advertisers, and service providers.
  • You also agree to retain certain data for legal or safety reasons even after deleting your account.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing to the collection of precise location, device identifiers, and personal details by Uber’s apps and websites.

    This product

    “We determine your approximate location and can determine your precise location if you allow us to do so through the settings on your phone.”
  2. 02

    You are agreeing to have your personal data shared with third-party service providers, advertising partners, and affiliates.

    Other companies

    “Uber may share data with ... Ad and marketing partners and providers ... Ad intermediaries ... Social media companies”
  3. 03

    You are agreeing to the retention of your data for up to seven years for legal, tax, or insurance requirements, even if you delete your account.

    This product

    “we retain your data: ... for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Tracking you across apps

You are agreeing to continuous precise location tracking while the Uber app is open on your device.

“We also determine your approximate location and can determine your precise location if you allow us to do so through the settings on your phone. If you do, we will collect your precise location from the time you request a ride or order until the ride is finished or your order is delivered. We also collect such data when you have the Uber app open on your phone’s screen.”

What that means: Your physical movements are tracked continuously whenever the app is running on your device.

Uber collects precise location data whenever the app is open, not just during active trips, allowing for continuous tracking beyond immediate service needs.

High cost

Location or sensitive-data over-collection

You are agreeing to provide biometric facial verification data for account security.

“Collecting a real-time selfie that we compare against the photo on your ID or your profile photo to confirm that the photos are of the the same person”

What that means: Your biological facial features are collected and used for identity verification purposes.

Uber collects biometric data via facial verification selfies to verify identity, which goes beyond standard contact information.

High cost

Terms follow you to parks, stores, and other products

You are agreeing to data practices across mobility, delivery, and courier services simultaneously.

“This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries.”

What that means: One acceptance covers a wide range of unrelated services including transport, food, and package delivery.

Accepting this notice covers multiple distinct services like mobility, food delivery, and courier services under one unified privacy framework.

Medium cost

Indefinite retention

You are agreeing to long-term storage of your personal data for compliance and business purposes.

“for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements; subject to Uber’s legitimate interests in defending against, or asserting, legal claims; or where necessary for purposes such as research and development.”

What that means: Your data remains stored for years, limiting your ability to have it fully erased quickly.

The document specifies that many categories of user data are retained for a fixed period of 7 years or for the life of the account, regardless of whether the user remains active.

Medium cost

Difficult or incomplete deletion

You are agreeing that your data may be kept indefinitely if linked to fraud, safety, or legal disputes.

“Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to your account”

What that means: Deleting your account does not remove all your data, particularly if there are security or legal concerns.

While users can delete their accounts, the company explicitly retains data related to fraud, safety, legal claims, or disputes, meaning deletion is not absolute.

Medium cost

Broad license to user content

You are agreeing to let Uber use your user-generated content for service and operational purposes.

“User created Lists or reviews of restaurants or merchants ... Uploaded photos and audio or video recordings”

What that means: Your creative contributions like reviews and photos are used by Uber for its services and potentially marketing.

The document identifies user-generated content like reviews, lists, and photos as part of the data Uber collects and uses, implying broad usage rights.

Medium cost

Unilateral changes with little or no notice

You are agreeing to abide by updates to the privacy notice as communicated by Uber.

“Updates to this Privacy Notice ... We inform you of changes to our terms, services, or policies.”

What that means: Uber can update its privacy practices without obtaining fresh explicit consent for every change.

The document mentions updating policies and informing users, but does not specify strict consent mechanisms for major changes, relying on notification instead.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Uber asks.