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Open the original (new tab)Salesforce Privacy Information | Salesforce
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Risk score

34of 100

Read Sep 9, 2026

In short

  • This document outlines Salesforce's privacy practices, detailing how they collect and process your personal data for services, marketing, and security.
  • You accept that Salesforce uses cookies to track your activity across different websites for advertising purposes and does not honor 'Do Not Track' signals from your browser.
  • The policy also notes that you can request deletion of your data, but the company retains information in backups or for legal compliance.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing to allow Salesforce to track your online activity across various websites using cookies for tailored advertising.

    Other products, stores, or brands

    “Advertising cookies track activity across websites in order to understand a viewer’s interests and to direct marketing to them.”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Tracking you across apps

You are agreeing to let Salesforce track your activity across different websites to show you targeted ads.

“Advertising cookies track activity across websites in order to understand a viewer’s interests and to direct marketing to them.”

What that means: Your browsing habits on other sites are monitored to serve you personalized advertisements.

Salesforce explicitly states that it uses advertising cookies to monitor user behavior across multiple websites and online services to build profiles for targeted ads.

Medium cost

Tracking you across apps

You are agreeing that Salesforce will ignore your browser's 'Do Not Track' requests.

“While some internet browsers offer a “do not track” or “DNT” option that lets you tell websites that you do not want to have your online activities tracked... we do not currently commit to responding to browsers’ DNT signals with respect to our websites.”

What that means: Turning off tracking in your browser settings will not stop Salesforce from collecting your usage data.

The company clearly states that it ignores browser-level privacy signals known as 'Do Not Track', meaning your preference for non-tracking is not respected.

Medium cost

Difficult or incomplete deletion

You are agreeing that Salesforce keeps your data for legal, financial, and operational reasons even if you ask for deletion.

“We collect Personal Data... where legally permitted... special categories of Personal Data... for purposes such as billing, customer correspondence... Managing payments... Complying with legal obligations...”

What that means: Deleting your account or data may not remove all information, especially records needed for taxes or laws.

While you can request deletion, Salesforce retains data necessary for billing, legal compliance, and business operations, meaning full erasure is often incomplete.

Lower cost

Cookie consent that favors Accept

You are agreeing to allow certain essential cookies that cannot be disabled.

“Because required cookies are essential to operate the websites, there is no option to opt out of these cookies.”

What that means: You cannot reject all cookies; some must be accepted for the website to work.

Some cookies deemed necessary for site function cannot be turned off, which is standard practice but limits total control over tracking technologies.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Salesforce asks.

News for this company

First readings and wording changes we could quote — the same items that appear on News.

All News
  1. First reading · Privacy policy

    We read the Salesforce privacy policy

    Fineprint found 1 quoted privacy clause that match the consumer rubric. This is a reading aid, not legal advice.

    Sep 2, 2026 · A