Indefinite retention
You are agreeing that Canva keeps your information and content long after your account is closed.
“Following termination or deactivation of your user account, Canva will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so.”
What that means: You may not fully delete your data because Canva holds onto it for business or legal reasons even after you leave.
The company keeps your data indefinitely if it has a 'valid purpose,' which includes legal compliance and backups, rather than deleting it immediately upon request or cancellation.