Forced arbitration or class-action waiver
You are agreeing to waive your right to bring or join a class action lawsuit and resolve all disputes through individual binding arbitration.
“By agreeing to these Terms, you agree that you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration as set forth in this Arbitration Agreement, and not as a class, collective, coordinated, consolidated, mass and/or representative action.”
What that means: You lose the ability to band together with other users to fight Uber in court, significantly increasing the cost and difficulty of seeking justice for widespread issues.
The document mandates that all disputes be settled through private binding arbitration on an individual basis, effectively barring users from joining class action lawsuits or mass arbitrations.