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Privacy policy

Uber

Uber Privacy Notice: Riders and Order Recipients

D

Risk score

57of 100

In short

  • This document explains how Uber collects, uses, and shares your personal data when you ride or order.
  • You agree to let Uber track your location, identity details, and device info to run the service.
  • Your data is shared with drivers, advertisers, and various business partners.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing that Uber can share your name, phone number, and trip location directly with your driver for rides or deliveries.

    Other companies

    “We may share data: With other users... Your driver... First name... Pickup and/or dropoff locations”
  2. 02

    You are agreeing that Uber tracks you across sites and apps by sharing device identifiers and ad interaction data with ad intermediaries.

    Other companies

    “We share data - including advertising or device identifier, hashed email address, approximate location, current trip or order information, and ad interaction data - with these intermediaries”
  3. 03

    You are agreeing that Uber keeps your account and core activity data for as long as you have an account, typically indefinitely.

    This product

    “We retain your data: Account... Life of account; Trip/Order... The sooner of life of account or 7 years”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Tracking you across apps

You are agreeing to have your device ID and location data shared with advertising networks.

“We share data - including advertising or device identifier, hashed email address, approximate location, current trip or order information, and ad interaction data - with these intermediaries”

What that means: Your movement and device identity are visible to multiple external advertising companies.

Uber shares detailed tracking data, including device IDs and location, with third-party ad intermediaries like Google and Criteo.

High cost

Indefinite retention

You are agreeing to indefinite data retention for your account and trip history.

“We retain your data: Account... Life of account; Trip/Order... The sooner of life of account or 7 years”

What that means: Uber holds your personal history indefinitely until you choose to delete your account.

Account information and trip history are kept indefinitely as long as the account exists, rather than for a fixed short period.

Medium cost

Location or sensitive-data over-collection

You are agreeing to provide biometric facial scans if required for verification.

“biometric data that allows you to be identified based on your physical or biological characteristics. For example, biometric data is generated when we use facial verification technology”

What that means: Sensitive biometric traits, specifically your facial features, are stored for security checks.

Uber collects facial verification selfies and government IDs for age or identity verification purposes.

Medium cost

Loyalty, tickets, or points that add terms

You are agreeing to follow extra terms set by loyalty partners.

“Loyalty program partners that provide points or rewards on eligible rides and Uber Eats orders according to their respective terms.”

What that means: Your reward points are subject to external rules that might restrict how you redeem them.

Participating in loyalty programs subjects you to the additional terms of partner programs.

Medium cost

Terms follow you to parks, stores, and other products

You are agreeing that separate policies apply to sister brand services.

“except when you use Uber Freight, TrendyolGo App/website or Careem Rides”

What that means: Different privacy notices exist for sister brands like Careem and TrendyolGo.

The scope notes related brands but excludes some. However, liability and data practices apply across the main product ecosystem.

Lower cost

Children’s data

You are agreeing to allow data collection from minors using family or teen accounts.

“We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services, such as Uber for teens”

What that means: Uber is permitted to collect data from users who may be under 13 if enrolled in a teen program.

The notice explicitly mentions collecting data from teenagers through specific teen account programs.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Uber asks.