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Terms of use

Uber

U.S. Terms of Use

D

Risk score

53of 100

In short

  • This agreement makes you resolve all disputes with Uber through binding individual arbitration, waiving your right to a jury trial or class action.
  • It also allows Uber to change the terms at any time, with your continued use counting as acceptance of those changes.

What you accept

If you tap Agree

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

  1. 01

    You are agreeing that all disputes must be resolved through individual binding arbitration instead of in court.

    Other products, stores, or brands

    “By agreeing to these Terms, you agree that you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration”
  2. 02

    You are agreeing that Uber can modify these terms at any time without specific notice to you.

    This product

    “Uber reserves the right to modify these Terms or its policies relating to the Services at any time, effective upon posting of an updated version of these Terms through the Services or Uber’s website.”
  3. 03

    You are agreeing to waive your right to participate in class actions or mass actions against Uber.

    This product

    “The parties expressly waive the right to have any dispute, claim, lawsuit, or controversy brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, and/or representative action”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Forced arbitration or class-action waiver

You are agreeing to give up your right to a jury trial.

“You are each waiving your right to a jury trial.”

What that means: You lose the ability to have a judge or jury decide your case.

The document explicitly states that users and Uber waive their right to a jury trial and must use private arbitration for disputes.

High cost

Jury trial or court access waived

You are agreeing to waive your right to seek relief in a court of law.

“PLEASE BE ADVISED THAT BY AGREEING TO THESE TERMS YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND WAIVING YOUR RIGHT TO HAVE A JURY TRIAL ON YOUR CLAIMS.”

What that means: You are restricted from public court proceedings.

The text clearly warns that agreeing to these terms means you cannot seek relief in a court of law and waive your jury trial rights.

High cost

You take the risk of injury or death

You are agreeing to arbitrate claims involving personal injury or death.

“Any incidents or accidents resulting in personal injury or death to you or anyone else... regardless of whether you allege that the personal injury or death was experienced by you or anyone else”

What that means: You must arbitrate claims related to injury or death on an individual basis.

The arbitration agreement covers disputes involving personal injury or death during the use of services, requiring you to arbitrate these severe claims individually.

Medium cost

Unilateral changes with little or no notice

You are agreeing that continued use means you accept changes to the terms.

“Your continued use of the Services after any such changes constitutes your agreement to such changes.”

What that means: You may be bound by new rules without explicit active consent.

Uber can change the terms whenever they post an updated version, and your continued use is treated as acceptance of the new rules.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Uber asks.