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Privacy policy

Venmo

Privacy Statement

F

Risk score

76of 100

In short

  • You are agreeing to allow Venmo to collect your precise location, biometric scans, and detailed financial history for fraud prevention and service personalization.
  • You accept that this information may be shared with affiliates, merchants, and other users, and some details like transaction notes can become publicly visible.
  • While the company states it does not sell your data, it retains your information indefinitely and reserves the right to change these terms with limited notice.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing to let the company use cookies and tracking technologies to recognize you, customize advertising, and measure promotion effectiveness across its services.

    This product

    “We use Cookies to recognize you as a customer; customize Services, other content and advertising, measure the effectiveness of promotions...”
  2. 02

    You are agreeing to the retention of your personal information for the duration of your relationship plus 10 years, or longer if needed for legal or compliance obligations.

    This product

    “Personal Information used for the ongoing relationship between you and Venmo is stored for the duration of the relationship plus a period of 10 years...”
  3. 03

    You are agreeing that Venmo may update this Privacy Statement and that revised versions will be effective upon publication, sometimes without prior notice beyond posting on the website or app.

    This product

    “...otherwise the revised Privacy Statement will be effective as of the published effective date.”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Location or sensitive-data over-collection

You are agreeing to provide facial scan data for account authentication and fraud risk management.

“Biometric Information - when you consent in the user experience, we collect face scans to authenticate your account and manage fraud and risk.”

What that means: You agree to surrender sensitive biological identifiers (face scans) to Venmo for security purposes.

The document explicitly lists biometric data collection via face scans as a method for authentication and fraud management, which goes beyond standard identity verification.

High cost

Indefinite retention

You are agreeing to long-term storage of your data, potentially exceeding 10 years after your account ends.

“Personal Information used for the ongoing relationship between you and Venmo is stored for the duration of the relationship plus a period of 10 years... unless we need to keep it longer... litigation, investigations, audit, and compliance practices...”

What that means: Your financial and personal history remains archived for over a decade after you stop using the service.

Data is kept for at least 10 years post-relationship and can be held indefinitely for vague reasons like "compliance practices" or "litigation," preventing true deletion.

Medium cost

Location or sensitive-data over-collection

You are agreeing to the collection of precise geolocation data via GPS and network triangulation for fraud prevention.

“Geolocation Information - information that identifies with reasonable specificity your location by using, for instance, longitude and latitude coordinates obtained through GPS... We will collect this data for fraud and risk purposes.”

What that means: Your physical location is tracked precisely whenever you use the service, regardless of whether you enable location-based features.

Venmo collects precise geographic coordinates via GPS, Wi-Fi, or cell triangulation to verify identity and prevent fraud, even if optional features are declined.

Medium cost

Unilateral changes with little or no notice

You are agreeing to abide by updated privacy terms that take effect upon publication, potentially without prior notice.

“If the revised version requires notice in accordance with applicable law, we will provide you with 30 days prior notice..., otherwise the revised Privacy Statement will be effective as of the published effective date.”

What that means: You may be bound by new privacy rules immediately after they are posted, without guaranteed advance warning.

The company can update its privacy terms immediately upon publishing them unless specific laws mandate a 30-day wait, allowing changes without explicit continued consent.

Medium cost

Tracking you across apps

You are agreeing that your browser’s Do Not Track preferences will not be respected by the service.

“We do not respond to DNT signals.”

What that means: Your choice to opt out of tracking via browser settings is ignored, allowing advertisers to follow your activity.

The service ignores browser Do Not Track settings, meaning third-party tracking tools embedded in the site continue to operate despite user preference.

Medium cost

Terms follow you to parks, stores, and other products

You are agreeing to cross-service data linking between Venmo, PayPal, and PayPal Honey accounts.

“if you use one of the following services: PayPal and PayPal Honey; we may associate information about your transactions and experiences using these services to personalize content and offers...”

What that means: Your spending habits on Venmo may be combined with your purchasing data from PayPal and Honey to target ads.

Data usage policies link your Venmo activity to other products like PayPal and Honey, creating a unified profile across distinct financial services.

Medium cost

Location or sensitive-data over-collection

You are agreeing to the recording and storage of all audio communications with customer service representatives.

“Audio, electronic, visual or similar information - Call recordings when you talk to customer service or sales.”

What that means: Every call to customer service is recorded and retained as part of your personal information file.

Conversations with customer support are recorded and stored, adding another layer of sensitive audio data to the user's profile.

Lower cost

Children’s data

You are agreeing to the creation of Teen Accounts for users aged 13-17, supervised by an Account Holder.

“In this section we explain how we handle your data if you use a Venmo Teen Account... authorized individual between the ages of 13 and 17 years old...”

What that means: Teenagers aged 13-17 can access the service under supervision, shifting control of their data to their parent or guardian.

While the general service prohibits under-13 use, there is a specific mechanism for users aged 13-17, requiring an adult account holder to manage permissions.

Lower cost

Data sold or shared with third parties

You are agreeing that while data is shared for business operations, it is not sold to third parties for marketing.

“We do not sell or share your Personal Information, including any Sensitive Personal Information.”

What that means: You are protected from your data being sold to external brokers or advertisers.

The document explicitly denies selling or sharing data for marketing purposes, limiting the scope of data-sale concerns to internal or affiliate use which is not considered 'selling' under strict definitions provided.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Venmo asks.