Terms of use
ZOOM TERMS OF SERVICE
Risk score
39of 100
In short
What you accept
Everyday words for the material promises and rights you give up. Each line includes a quote from the document.
You are agreeing to resolve disputes in private arbitration and to give up class actions.
This product
“DISPUTE RESOLUTION, ARBITRATION AGREEMENT, AND CLASS ACTION WAIVER** You agree to resolve certain disputes with Zoom through binding arbitration (“**Arbitration Agreement**”).”
You are agreeing that the company can change these terms and treat continued use as acceptance.
This product
“Zoom may delete any Customer Content, at any time without notice to you if Zoom becomes aware that it violates any provision of this Agreement or any applicable Laws.”
You are agreeing to limit the company’s liability and, in some cases, to indemnify it.
This product
“INDEMNIFICATION** To the extent not prohibited by applicable Law, you agree to indemnify, defend, and hold Zoom and its affiliates and each of our licensors and suppliers (“**Indemnified Parties**”) harmless, including any officers, directors, employees, shareholders, members, consultants, and agents of the Indemnified Parties, from any third party allegation, claim, proceeding, liability, damage,”
You are agreeing that paid access can renew automatically until you cancel.
This product
“**READ THIS AGREEMENT CAREFULLY, AS IT PROVIDES, AMONG OTHER THINGS: (i) in Section 27, that you and Zoom will arbitrate certain claims instead of going to court and that you will not bring class-action claims against Zoom; (ii) in Sections 12 and 14, that certain terms and conditions apply with respect to recurring subscription Charges and automatic renewals; (iii) in Section 15, that Zoom may ma”
What it can cost you
Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.
Highest-cost clauses first
You are agreeing to resolve disputes in private arbitration and to give up class actions.
“DISPUTE RESOLUTION, ARBITRATION AGREEMENT, AND CLASS ACTION WAIVER** You agree to resolve certain disputes with Zoom through binding arbitration (“**Arbitration Agreement**”).”
What that means: You may not be able to sue in court or join a class action if something goes wrong.
Disputes are steered into arbitration and collective lawsuits are waived.
You are agreeing that the company can change these terms and treat continued use as acceptance.
“Zoom may delete any Customer Content, at any time without notice to you if Zoom becomes aware that it violates any provision of this Agreement or any applicable Laws.”
What that means: Rights you have today can shrink later without a clear opt-in.
The company can change the rules, often treating continued use as consent.
You are agreeing to limit the company’s liability and, in some cases, to indemnify it.
“INDEMNIFICATION** To the extent not prohibited by applicable Law, you agree to indemnify, defend, and hold Zoom and its affiliates and each of our licensors and suppliers (“**Indemnified Parties**”) harmless, including any officers, directors, employees, shareholders, members, consultants, and agents of the Indemnified Parties, from any third party allegation, claim, proceeding, liability, damage,”
What that means: If the service harms you, the contract tries to leave you with little recourse.
Liability is shifted toward the user through waivers or indemnity.
You are agreeing that paid access can renew automatically until you cancel.
“**READ THIS AGREEMENT CAREFULLY, AS IT PROVIDES, AMONG OTHER THINGS: (i) in Section 27, that you and Zoom will arbitrate certain claims instead of going to court and that you will not bring class-action claims against Zoom; (ii) in Sections 12 and 14, that certain terms and conditions apply with respect to recurring subscription Charges and automatic renewals; (iii) in Section 15, that Zoom may ma”
What that means: You can be charged again even if you forgot about the subscription.
Paid access renews automatically unless you cancel in time.
Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.
We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what Zoom asks.
