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Privacy policy

PayPal

PayPal Privacy Statement

F

Risk score

87of 100

In short

  • This document describes how PayPal collects, uses, and shares your personal and financial information.
  • It allows PayPal to retain your data for up to ten years after your account closes and share it with third parties for advertising and risk management.
  • You also permit cross-border data transfers and the use of automated decision-making that can limit your access to services.

What you accept

If you use this site

Everyday words for the material promises and rights you give up. Each line includes a quote from the document.

Fineprint cannot see whether you agreed. This page is posted on their site. Open the original if you need to know how they say it applies.

  1. 01

    You are agreeing to have your Personal Information transferred to other countries, including those with different privacy rules than your own.

    This product

    “By using our Sites and Services, where permitted under applicable privacy laws, you agree to your Personal Information being transferred to other countries”
  2. 02

    You are agreeing that we may share your profile information with Partners and Merchants for personalized shopping experiences and to complete transactions.

    Other companies

    “we share Personal Information collected after November 27, 2024... for personalized shopping experiences in the United States”

What it can cost you

Downsides we could quote

Quoted clauses that can affect your privacy, money, or right to go to court — including terms that follow you to other products.

Highest-cost clauses first

High cost

Tracking you across apps

You are agreeing to allow PayPal to track your online behavior and preferences to create detailed profiles for advertising and targeted content.

“We may use Personal Information... to provide you with information... market our Services... show ads or otherwise personalize your experience”

What that means: Your spending habits, location, and identity are analyzed and used to influence what offers you see and who sees your public profile.

PayPal tracks your activity across its sites and potentially partners' sites to build profiles on your habits, preferences, and creditworthiness, which they then use to target ads or share with merchants.

High cost

Location or sensitive-data over-collection

You are agreeing to the collection of your biometric identifiers (like face scans) and precise geographic location data for identity verification and security.

“Biometric data: Such as voice identification, photo identification, or face scans... government-issued identification... precise geolocation data”

What that means: Sensitive biometric markers and precise physical location data are collected, creating a permanent record of your body and movements.

The company collects high-risk sensitive data including facial scans, voice prints, and exact GPS locations to verify identity and enhance security features.

High cost

Indefinite retention

You are agreeing that your personal information will be kept on file for up to ten years or longer after you stop using the service.

“Personal Information used for the ongoing relationship between you and PayPal is stored for the duration of the relationship plus a period of 10 years or such period as mandated by any applicable local law once our relationship comes to an end”

What that means: Even after you leave, your financial records remain accessible to the company and authorities for a decade.

Data is retained for at least ten years after account closure, extending far beyond the active user relationship, often due to legal compliance requirements.

High cost

Terms follow you to parks, stores, and other products

You are agreeing that your usage may involve multiple distinct services like Venmo and Honey, which operate under separate brand-specific frameworks.

“Excluded Services means companies or separate brands, affiliates, or subsidiaries of PayPal... Examples include Venmo, Honey Science LLC, Chargehound LLC, Paidy Inc., Swift Financial LLC, and Bill Me Later, Inc.”

What that means: Engaging with the main PayPal product often intersects with other branded financial services that have their own specific data handling rules.

Using PayPal's core services involves interactions with distinct sister brands like Venmo and Honey, each operating under separate but related policies.

Medium cost

Unilateral changes with little or no notice

You are agreeing that PayPal can change its privacy practices at any time, and you accept those changes by continuing to use the service.

“We may revise this Privacy Statement from time to time... otherwise the revised Privacy Statement will be effective as of the published effective date.”

What that means: The rules governing your data privacy can change immediately upon publication without requiring you to actively agree again.

PayPal can update the privacy policy at any time without obtaining explicit renewed consent. Continued use of the service serves as acceptance of the new terms once published.

Medium cost

Difficult or incomplete deletion

You are agreeing that deleting your account or requesting data deletion will not result in the total erasure of your personal information.

“If you close your PayPal account(s) or profile, delete, or request that we delete Personal Information, we still need to keep some Personal Information... to comply with our promises to you... detect and prevent malicious... activity”

What that means: Requests to remove your data are frequently denied or only partially fulfilled because the company keeps copies for legal and security reasons.

Deleting your account does not erase all data; exceptions for legal compliance, fraud prevention, and internal business processes allow significant data retention.

Medium cost

Liability shifted onto the user

You are agreeing that you are responsible for keeping your passwords secret and that PayPal is not liable for data exposed via third-party links you authorize.

“While we are dedicated to securing our systems... you are responsible for securing and maintaining the privacy of your password(s)... We are not responsible for protecting any Personal Information that we share with a third-party based on a linked account connection”

What that means: If your password is compromised or you link insecure third-party accounts, the company may not hold itself liable for resulting data breaches.

The user bears responsibility for password security, and PayPal disclaims liability for data leaks occurring through third-party linked accounts or connections authorized by the user.

Lower cost

Children’s data

You are agreeing that you must be at least 18 years old to use the service, and that the company will not knowingly collect data from minors.

“The Sites and Services are not directed to children under the age of 18. We do not knowingly collect information... from children under the age of 18”

What that means: Users under 18 are prohibited from using the service, limiting accessibility for younger adults rather than just small children.

The service restricts use to individuals aged 18 and older. While this limits child data collection more strictly than COPPA, it sets a higher barrier than typical 'under 13' definitions.

If these terms already apply to you

Keep this list. Fineprint cannot undo or cancel something you already agreed to at the company.

We cannot see Agree on their site. With Premium, tap “I accepted these terms” if you already agreed to what PayPal asks.