Forced arbitration or class-action waiver
You are agreeing to bind all disputes to arbitration and waive class-action rights.
“YOU AND HEADSPACE AGREE THAT DISPUTES RELATING TO THESE TERMS OR YOUR USE OF THE PRODUCTS AND SERVICES WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.”
What that means: You lose the ability to join other users in suing Headspace for widespread issues.
The terms force users into individual arbitration, preventing them from joining class-action lawsuits or participating in class-wide proceedings, which removes legal leverage typically available to consumers.